Returns & Exchanges
At TV Store Online, we want you to be completely satisfied with your pop culture gear, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel. Simply ensure all original tags are attached to receive a full refund or a replacement size for your favorite movie and TV show merchandise.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Choose between a prepaid shipping label or a QR code for a printerless drop-off, which will be sent directly to your email.
Package Your Gear
Place your items in their original packaging or a secure mailer, ensuring all apparel is in its original, unworn condition.
Drop Off and Refund
Take your package to the nearest authorized shipping carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing